Help and Advice

1.How do I book a room?

In order to secure a room you must fill out a booking form online. You will then be asked to pay a €300 booking fee which is refundable when you move out of the accommodation. Once you have filled out the online booking form and paid the deposit you will get a booking confirmation number.

2.What types of rooms are available on each site?

In Cratloe there are mainly 3 bedroom apartments available. They have two single rooms without an en-suite and one single room with an en-suite. If you are looking to be housed with friends please make sure that you have selected the correct room types. There are also limited numbers of twin sharing rooms available, this room is an ensuite room with 2 single beds which can be twin shared by 2 people.

In Thomond there are three bed apartments available. Each apartment has a single non en-suite room, single room with an en-suite and a double room with an en-suite.

In Punches there are twin sharing rooms with an en-suite and double bed rooms with an en-suite.

In Ashdown there are twin sharing rooms with en-suite, single room without an en-suite, twin room taken as a single room without an en-suite and twin room taken as a single room with an en-suite.

In Clontarf there are single rooms without an en-suite, single rooms with an en-suite and twin sharing rooms without an en-suite.

If you would like to share your apartment with certain people please make sure that you do not all book the same room type as you cannot be placed in the same apartment.

3.How do I pay my rent?

We request payments twice a year. One payment will be taken in August before you move into the accommodation and the other will be taken in January. The first payment has to be paid in order to receive your keys to the apartment. If you pay the whole amount in full in August you will receive a €200 discount.

4.What is included in the apartment?

All apartments are fitted with a microwave, kettle, toaster, pots and pans. However, you will need to bring your own cutlery and delph.

If you have booked Punches you will need to bring your own pots and pans also as it is a communal area. There are lockers to store all your food and cooking equipment.

5.Are electricity and utility costs refundable?

No, the electricity and utilities are non-refundable. These are included in the overall cost of the accommodation and they will be topped up for you automatically. However if you reach the allocated allowance for each resident before your move out date, the residents are liable for any extra electricity charges.

In Thomond village each apartment is fitted with a pinergy meter. The electricity is not included in the overall rent price therefore you and your housemates will have to ensure that you have topped up the meter at all times.

6.If I’m on the waiting list, when will I hear back?

When our booking list is full we open waiting lists for each site. Once you fill out the form you will be placed on a waiting list. If any rooms become available we will ring people from the waiting list and offer them the rooms. You will not have to pay any booking fee to get on a waiting list however, if we ring you and offer you a place you will then have to pay the booking fee to secure your room. Usually once the CAO offers are released there are a lot of changes and people will change their minds about what college and accommodation they need. Therefore do not worry if we do not contact you in June, our busiest months for cancellations and changes in bookings are July and August. As these changes occur we will contact you via the waiting list.

7.Can I get my booking fee back if I cancel?

Yes, if you are a first year student you are entitled to €200 back. Second year students and upwards forfeit their booking fee if they cancel. 

8.How to cancel my booking?

In order to cancel your booking you need to send an email to cancellations@propertymanagementireland.ie

All cancellations have to be made in writing, we cannot accept any cancellations via telephone.

9.Punches – When will I find out my bed size?

If you have booked a room in Punches you will be told the bed type and size once all the allocations are made in early August. Not all requests can be granted but we will try our best to facilitate your needs.

10. What financial support is available to me?

SUSI (Student Universal Support Ireland) is Ireland’s single national awarding authority for all higher and further education grants. SUSI offers funding to eligible students in approved full-time third-level education in Ireland and also, in some cases, funding for students studying outside of Ireland. Support is available to all types of students, from school leavers to mature students returning to education. You can visit https://susi.ie/ for more details on how to apply.

 

YOUR TENANCY - Your occupancy agreement is a Licence to Reside. This means you have a right to stay in  your room until the end of the agreed tenancy period. When you signed your License to Reside you made a legally binding agreement with Property Management Ireland to keep to the terms and have accepted the responsibilities of the agreement.  

We expect you to: 

• Pay your rent at the agreed time

• Look after your accommodation and keep all areas clean 

• Behave appropriately within the building and surrounding areas

 • Be respectful to other residents

• Not to sub-let your room

 

We will: 

• Carry out repairs within the property and ensure it is a safe and secure place to live 

• Keep the communal areas clean 

• Carry out regular health and safety checks of the building